Free Shipping at $299.99!

Shipping Policy

QCC Policy

At Queen City, we pride ourselves on offering a curated selection of 99% WYSIWYG corals, each one unique and distinct. Please note the following policies regarding your purchases:

Unique Items: Our corals are one-of-a-kind, and once an item is purchased, it is immediately taken offline. Due to their individuality, we cannot replicate items once they’re sold.

All Sales Final: We operate under a strict “all sales are final” policy. Therefore, we are unable to offer refunds or accept returns if you change your mind about your purchase.

Handling Emergencies: We recognize that emergencies can occur, and we are committed to working with you to find a solution that is reasonable and fair.

Thank you for choosing Queen City for your reefing needs. We appreciate your support and understanding of our policies.

Important: If corals are dead after a two-hour guarantee, QCC reserves the right to decline DOA coverage. Such cases will be reviewed at management’s discretion. If DOA claim is approved, QCC will issue store credit or offer a similar replacement on your next order. Shipping is a loss for both parties and buyer is responsible for shipping after. BUYER MUST BE AT THE LOCATION TO RECEIVE DELIVERY, NOT DOING SO VOIDS ALL DOA COVERAGE. 

**Queen City Corals are not responsible for carrier delays, lost packages, or other acts beyond our control.

**Fedex delivery is available upon request.

*Local pick up and delivery available.

Why Choose Us?

99% Live Arrival Guarantee
Staff are trained to highest standards of packing corals
Each coral is securely triple bagged and encapsulated in specific specimen containers to ensure live arrival.

Shipping Rates

$34.99-$39.99 Out-of-State Shipping
$24.99 NC/SC Shipping
$299.99 Free Shipping
All packages are shipped UPS Next Day Air Monday-Thursday.
*Cold and Warm Weather Warning* During the cold winter and summer months, high and low temperatures are an issue involved with shipping. Although we pack in an insulated box with 40-hour heat packs or cold packs as necessary. We still recommend sending your package to a UPS or FedEx Facility. We will coordinate with you for your pickup location and will make sure your corals arrive safely to you. In some severe cases, even delaying your order until the weather is clear and safe.